• Returns are accepted within 7 days of delivery.

• The item must be unused, in its original packaging, and in the same condition as received.

• Consumable items (like gloves, syringes) are non-returnable for hygiene reasons.

Refund Process:

• If the return is approved, you can choose between:
  ✅ A replacement of the item.
  ✅ A store credit for future purchases.
  ✅ A cash refund

Non-Returnable Items:

• Items that have been used, damaged, or missing parts due to customer handling.

• Custom orders or special requests.

How to Request a Return:

• Contact us via WhatsApp (01029219458) with your order number and a photo of the item.

• We will review your request and provide return instructions.

• Shipping fees for returns may apply unless the item is defective.